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Tarska silver rings

Frequently Asked Questions

If you can't find the answer below then please get in touch by clicking the link below.

Ordering, Delivery and Returns

How do I order a piece of Tarska Jewellery?

All of my pieces are made in small limited runs and I update my website as new items become available. Simply add the item you wish to order to your cart and proceed to the checkout. If the piece of jewellery you're after is out of stock, most of the time it can be made-to-order. (excluding one-of-a-kind) Just check the individual listing for more details.

How long will it take for my order to arrive?

For all in stock items, I aim to post orders within two business days.

For made-to-order items, the turnaround is usually around 6 weeks. This allows time for ordering materials and sending away for hallmarking etc.

All orders are sent via Royal Mail Special Delivery guaranteed by 1pm.

If you need something sooner, please contact me and I will try my best to accommodate.

Can I track my order?

All of my jewellery is sent Royal mail special delivery, guaranteed by 1pm. You'll receive an email when your item has been dispatched with your tracking information. You must be available to sign for your delivery as it cannot be left in a safe place.

Do you offer a bespoke service?

I occasionally take on bespoke commissions. If you have a stone you’d like transformed into a special piece of jewellery, I’d be delighted to help, subject to the suitability and quality of the stone, as well as my current workload. Please get in touch by email to discuss your project.

Can I order an alternative chain to the one in the listing?

Absolutely! Some of my pendants are pretty heavy, so you are limited to using a chain that will take the weight. There are also some chain styles that don’t work well with my loop and bar fastening, but if you email me with your request, I will advise on what’s possible. There may be an additional charge depending on the weight of the chain.

Can I order an alternative chain length to the one in the listing?

Of course, I am happy to supply any length of chain you wish. There may be additional costs - get in touch for pricing.

 

Do you ship worldwide?

At the moment I only ship within the UK but I'm working on it!

Do you offer returns or exchanges?

In-stock items - Yes, you have 14 days from the delivery date to return your order and it must be unused and returned with original packaging.

Made-to-order items - Unfortunately I can't accept returns for items that have been made-to-order.

The return postage costs are the responsibility of the customer and items must be returned by recorded delivery. Please email me to arrange your return. *Earrings are non-returnable due to hygiene reasons.

General

How long will my jewellery last?

Tarska jewellery is designed to be kept, worn and passed down. My process draws on the tradition of Victorian Scottish pebble jewellery, and many of those pieces are still going strong today. With a little care, yours should be no different. Visit my jewellery care page to find out how to keep your piece looking its best.

Can your rings be resized?

Unfortunately I can’t make rings any smaller. I can usually stretch a ring up about 1/2 a size so I'd recommend ordering 1/2 a size down if you are doubtful. The natural stones can’t withstand the high heats required to size down rings. Check out my ring sizing guide for some help with ring sizing.

Can I have my jewellery engraved?

Yes. I can arrange for laser engraving while your piece is at the assay office for hallmarking, usually at an additional cost of around £40 to £50.

If you would prefer hand engraving, this can also be arranged and is quoted individually. Hand engraving is carried out by trusted UK artisans and can add several weeks to your delivery date. Please get in touch to discuss.

Where is your jewellery made?

Every piece of Tarska jewellery is shaped by a combination of ancient, traditional and modern techniques.

Stone Pieces

These are handcrafted in-house from metal sheet and wire, with components for some of the pieces cast using the lost wax casting method, an ancient process used in jewellery making for thousands of years. I don't currently have the facilities to do this in house, so this part of the process is carried out by a trusted UK casting partner.Saorsa Collection

All stonework is done entirely by hand in my studio in central Scotland. Every stone begins as a raw piece of Scottish material, cut, shaped, ground, honed and polished using traditional lapidary techniques refined over years of working closely with these materials. Each stone is then individually set with precision and skill, with all finishing touches completed by hand.

Saorsa Collection

Each design begins with a hand-carved wax model, created in my studio. A master is then created in silver, used to form a mould from which the components are cast using the lost wax casting method, an ancient process used in jewellery making for thousands of years. I don't currently have the facilities to do this in house, so this part of the process is carried out by a trusted UK casting partner. All soldering, polishing and finishing is carried out in-house.

Materials

What is your jewellery made from?

All Tarska jewellery is made from either 9ct recycled gold, or recycled silver and responsibly sourced Scottish stone.

 

Are your stones ethically and sustainably sourced?

Yes, and this matters a lot to me. Some of Scotland’s most significant geological sites are protected, which means the rarest native stones simply can’t be collected freely. I source exclusively through Scottish collectors, specialist suppliers and vintage collections.

Every stone I use is completely traceable to the area in Scotland where it was discovered.

Where do the stones come from?

Various locations across Scotland. Each individual listing contains more detail on the area where the stone was found.

Damage & Repairs

Do you offer a restoration service if my jewellery has been damaged?

Tarska jewellery is pretty hard wearing but over time scratches and wear and tear may appear like with anything. I offer a restoration service to bring your Tarska Jewellery back to life. Just get in touch for a quote.

Do you offer chain repairs?

I use the highest quality chains available in the UK, and they are made to be durable. However, accidents can occasionally happen. Should your chain ever need repair, any local jeweller should be able to fix it for a small fee, which is usually more affordable than return postage to me plus repair costs.

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