Delivery and Returns
UK Shipping
All orders are sent via Royal Mail Special Delivery guaranteed by 1pm - (tracked and signed).
I aim to post all orders within two business days, but please let me know if you require next day delivery and I'll try my best to accommodate.
Delivery is free on all UK orders (I don't ship internationally at the moment)
You will receive an email when your order has been dispatched with tracking information. You must be available to sign on delivery of the item - it cannot be left in a safe place.
Returns
All items may be returned for refund or exchange up to 14 days from delivery.
Please note that the return postage costs are the responsibility of the customer and items should be returned via special delivery with insurance to cover the value of the pieces you are returning. Your refund will be issued to the original payment method.
As stones are a natural product each differs slightly in its own unique way. Some may have unique minor inclusions. This is not a defect but it's what makes each individual piece I create unique.
